We'd love to hear from you! Contact us at: CustomerCare@ShopPricedToSell.com
We'd love to hear from you! Contact us at: CustomerCare@ShopPricedToSell.com
So what's this place about?
Like the name says, Priced to Sell. We're sourcing items that are quality, at a good price and putting them up on the site with a price to sell. We're all on a budget and that's no reason to pay an arm a leg for items you can get at a lower price.
Are your name brands authentic?
Yes! We source our name brands from verified and trusted suppliers that have been in the business for years. Our suppliers are based in Canada, Italy, the UK and the US where authorities have strict and enforceable guidelines to Intellectual Property. So NO Chinese knockoffs!
How do you price your designer brands? Why are your prices lower than suggested retail?
Our items are surpluss inventory from the designer and in some cases from past seasons.
So where is the shipping cost?
The shipping costs and delivery options become available in your cart and at checkout because we ship world wide and the many variations we offer, shipping costs vary. We ship all our designer brands with FedEx, DHL or UPS, with different delivery options.
Are your items new or used?
All our items are NEW. Straight from the factory or the wholesaler and unopened and in its original packaging.
If I place an order, does that mean I've created an account?
No. We don't assume that you want to create an account.
Do I need an account to place an order?
No, an account is not needed to place an order. However, a valid email is needed to send you the confirmation order, tracking details of your order and for any correspondence. But keep in mind, just because you purchase from us, it does not mean you've created an account. You can create an account here.
If I register with your website what do you do with my information?
When you register on our website, the only thing we do is send you a discount code to the email address you used for your first time registering and any further promotional discounts we initiate. We don't want to know your shopping habits or whatever other websites do to monetize your information. We have better things to do than monitoring people.
If I buy from your website what information do you need?
Like any monetary transaction, both the consumer and the retailer need to be protected. After all, we're also consumers. The only information we ask for is in order for us to be protected from fraud. The transaction itself is secured with the highest available security and we never see your full card number.
How often do you have sales?
Every day. We are very proactive in sourcing items which means that when we come across items that we can provide at a discount, we'll put it up on our website. It is first come first serve, though, so make sure you check back here or follow us on Facebook here!
Do your sales have a time-frame?
All of our items on sale come with several caveats. 1- Sales have an expiration date. 2- If supplies run out, the sale for that item is completed. So whichever of the two comes first, you might find the product today but it might not be available next time you visit our store.
How do I know I'm getting an item on sale?
We receive suggested retail prices from our vendors for the items we sell. From there, we deeply discount the items and put them on sale. In some cases we might have enough space to ship the items free of charge to you. In other cases, in order for us to pay our own expenses, we pass on the direct shipping charges as indicated by the vendor. We don't add a markup to any shipping.
Can I pay in installments?
Yes, check out our Klarna FAQ to learn more. The link to our Klarna FAQ.
Do you source items from Fair Trade or Ethically sourced vendors?
Yes. You'll notice an extra description on how, where, and who the items are sourced from and how your purchase makes an impact.
How do I get in touch with you if I have any questions about the items or your policies?
Contact us email@example.com.
What is Shop?
Shop is an app where you can do your online shopping in a secure environment and track your orders in real time. However, Shop's primary role is to track your order. A shopping assistant.
Is Shop owned by ShopPricedToSell?
No, ShopPricedToSell is just one of millions of businesses, local and world wide, that use Shop as a platform to reach more customers.
Is Shop a safe place to make my purchases?
Yes, Shop's servers meet strict PCI compliance standards for vaulting credit card information. Your payment and personal details are encrypted from end to end. As is customary when you shop directly on our website, we do not have nor store your entire payment details. When you place an order through us on our website, only several digits are shown to us for verification purposes. The same happens when you purchase one of our items through Shop.
Is it possible that when I order an item from another e-commerce store through Shop, that I might be scammed?
Yes! Shop is a third party platform that brings all your tracking updates into one place. They are not the store you purchased from nor do they ship the order. Be very careful when you purchase through Shop as you would be on websites like Amazon. Do your research on the seller and make sure you're purchasing your items from a reputable e-retailer.
Where can I learn more about Shop?
This link should give you more information on Shop. https://shop.app/ Or just copy and past the URL in your browser.
Where can I download the app?
When you purchase on our website, during the checkout process, you'll be asked if you want to download the app. It is not mandatory and always optional. But it really does help with tracking your shipment. You can also download the app through your device's app store for iOS and Android. And if you do, follow our store there!!
Is it free?
We offer a 15 day for returns and refunds. While we aim to please and would like to ensure 100% satisfaction, we understand that there are times that we just don't want the item. Please read the below policy on returns and refunds.
Our policy lasts 15 calendar days. If 15 calendar days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 15 days after delivery
Refunds (if applicable)
Refunds must be requested within 3 days of delivery of your order. Refunds are applicable only for faulty or broken items received at delivery. An email with a picture and description must be emailed to firstname.lastname@example.org. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. The refund process should not take more than 30 days from original receipt date from both our side and the customer's side.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at customercare@ShopPricedToSell.com.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customercare@ShopPricedToSell.com
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We are an authorized reseller for all designer brands in our store. All of our items are NEW and in their original packaging. Our vendors are authorized by the designer brands themselves.
At SPTS we are committed to top quality products and authenticity. We guarantee that all products are original designer brands and that your information is 100% secure. All of our suppliers of designer brands are based in Europe and adhere to strict export laws that prohibit the exporting of counterfeit goods. This is especially true in countries like Italy, where most of our products are shipped from.
We use FedEx, DHL and UPS to ship all of our products coming from Italy. Learn about how these companies handle counterfeit goods and treat the companies that attempt to distribute them.
Ships via DHL or FedEx to the following countries, if your country is not listed please contact us for a custom quote at email@example.com:
China, Hong Kong, Indonesia, Japan Malaysia, Philipines, Singapore, Thailand, United Arab Emirates:
*This item does not ship within EU countries
**Please allow up to 3 days for processing and handling
***Important: We cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. This applies to international orders only. For US customers, for each order less than $800, no duties will be paid. Your customs authority may or may not open your parcel for inspection.