We'd love to hear from you! Contact us at: CustomerCare@ShopPricedToSell.com
We'd love to hear from you! Contact us at: CustomerCare@ShopPricedToSell.com
So what's this place about?
Like the name says, Priced to Sell. We're sourcing items that are quality, at a good price and putting them up for sale priced to sell. We're all on a budget and that's no reason to pay an arm or a leg for items you can get at a lower price.
Are the products authentic?
Yes! We source our products from verified and trusted suppliers that have been in the business for years. Our suppliers are based in Canada, Italy, the UK, and the US where authorities have strict and enforceable guidelines to Intellectual Property.
How do you price your products? Why are your prices lower than suggested retail?
We feel that transparency is the most important factor. When pricing an item our designer products are either surplus from the designer or collections from the previous season. When we place an item on sale, the new sale price is reduced from our original price and not from the retail price.
How much is the shipping cost?
The delivery options and shipping costs are available in your cart at checkout. FedEx shipping to continental US is currently free, but we charge shipping to customers that live elsewhere with variety of delivery options available.
Are your items new?
All our items are NEW. They are straight from the factory or the wholesaler, unopened, and in their original packaging.
Do I need an account to place an order?
No, an account is not needed to place an order. However, a valid email is required to send you the confirmation order, tracking details of your order, and in case we need to reach you for anything. Just because you purchase from us, it does not mean you've created an account. You can create an account here.
If I register with your website what do you do with my information?
When you register on our website, the only thing we do is keep you in the loop when we add new collections and/or updating rewards points. We don't keep track of your shopping habits or any other personal information.
If I buy from your website, what information do you need?
Like any monetary transactions, both the consumer and the retailer need to be protected. After all, we're also consumers. The only information we ask for is to protect us from fraud. The transaction itself is secured with the highest available security and we never see your full credit card information.
How often do you have sales?
Once an item has been placed in the "Sale" category, chances are the item will stay on sale until it is no longer in stock. When we can, we add items to the sale category as soon as we receive our specials from our suppliers. It is first come first serve, though, so make sure you check back here or follow us on Facebook here!
Do your sales have a time-frame?
No, our sales are never ending. It is first come, first serve. In the chance we run out of stock, you have the option to get notified of the item being back in stock if it becomes available again through our push notification.
How do I get in touch with you if I have any questions about the items or your policies?
Please contact us at firstname.lastname@example.org
We are an authorized reseller for all designer/name brands in our store. All of our items are NEW and in their original packaging. Our vendors are authorized by the designer/name brands themselves.
At SPTS we are committed to top quality products and authenticity. We guarantee that all products are original designer/name brands and that your information is 100% secure. All of our suppliers of designer/name brands are based in Europe and adhere to strict export laws that prohibit the exporting of counterfeit goods. This is especially true in countries like Italy, where most of our products are shipped from.
We use FedEx, DHL and UPS to ship all of our products coming from Italy. Learn about how these companies handle counterfeit goods and treat the companies that attempt to distribute them.
Ships via DHL or FedEx to the following countries, if your country is not listed please contact us for a custom quote at email@example.com:
China, Hong Kong, Indonesia, Japan, Malaysia, Philipines, Singapore, Thailand, United Arab Emirates:
*This item does not ship within EU countries
**We process your order and prepare it for courier pickup within a day, however in some extreme cases, please allow up to 3 days for processing and handling. Your order confirmation is sent to you immediately via email once you place your order and a follow up email is sent to you with your tracking number once it becomes available
***Important: We cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. This applies to international orders only. For US customers, for each order less than $800, no duties will be paid. Your customs authority may or may not open your parcel for inspection.
What is Shop?
Shop is an app where you can do your online shopping in a secure environment and track your orders in real time. However, Shop's primary role is to track your order. A shopping assistant.
Is Shop owned by ShopPricedToSell?
No, ShopPricedToSell is just one of millions of businesses, local and world wide, that use Shop as a platform to reach more customers.
Is Shop a safe place to make my purchases?
Yes, Shop's servers meet strict PCI compliance standards for vaulting credit card information. Your payment and personal details are encrypted from end to end. As is customary when you shop directly on our website, we do not have nor store your entire payment details. When you place an order through us on our website, only several digits are shown to us for verification purposes. The same happens when you purchase one of our items through Shop.
Is it possible that when I order an item from another e-commerce store through Shop, that I might be scammed?
Yes! Shop is a third party platform that brings all your tracking updates into one place. They are not the store you purchased from nor do they ship the order. Be very careful when you purchase through Shop as you would be on websites like Amazon. Do your research on the seller and make sure you're purchasing your items from a reputable e-retailer.
Where can I learn more about Shop?
This link should give you more information on Shop. https://shop.app/ Or just copy and past the URL in your browser.
Where can I download the app?
When you purchase on our website, during the checkout process, you'll be asked if you want to download the app. It is not mandatory and always optional. But it really does help with tracking your shipment. You can also download the app through your device's app store for iOS and Android. And if you do, follow our store there!!
Is it free?
We offer a 15 day for returns and refunds. While we aim to please and would like to ensure 100% satisfaction, we understand that there are times that we just don't want the item. Please read the below policy on returns and refunds.
Our policy lasts 15 calendar days. If 15 calendar days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 15 days after delivery
Refunds (if applicable)
Refunds must be requested within 3 days of delivery of your order. Refunds are applicable only for faulty or broken items received at delivery. An email with a picture and description must be emailed to firstname.lastname@example.org. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. The refund process should not take more than 30 days from original receipt date from both our side and the customer's side. Shoppricedtosell.com is not responsible for delays by the shipping carrier. Delay of delivery is not grounds for refund.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at customercare@ShopPricedToSell.com.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customercare@ShopPricedToSell.com
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.